Chatbots and voice assistants are prevalent throughout the healthcare industry.

Why chatbots?

There are a wide variety of use cases for…

As the community starts to emerge from shelter-in-place, here are a list of events in the Conversational AI, Chatbot, and Voice Assistant space.


VentureBeat Transform
July 12–16, 2021


Ai4 2021
Aug 17–19, 2021


AI & Big Data Expo
Sept 6–7, 2021
London, England


Voice Summit
Oct 5–28, 2021

If you would like to stay informed of events, insights, and best practices in the conversational AI space, please sign up for our newsletter

Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies.

Why build a chatbot or IVR?

Customers expect great customer service. At the same time, enterprises struggle with the costs and resources necessary to provide high-quality, highly available…

As 2020 comes to a close, leading experts in Chatbots and Voice Assistants weigh in on the biggest trends we have seen as well as predictions for next year.

Financial institutions are developing some of the most compelling, advanced, conversational experiences — for both informational and transaction purposes. As Covid-19 has made it more challenging to bank in person, the need for digital assistants has increased.

Why chatbots?

Chatbots are not just for reducing costs. Many enterprises, including financial institutions, employ chatbots to provide a better, more…

Voice Assistants continue to be a hot area in conversational interfaces. Voice is the natural way humans interact. If you recall all the videos of two-year-olds swiping on iPhones and iPads, the same thing is happening with devices like Alexa and Google Nest Home — kids already know how to interact. As the Covid-19 pandemic continues, the need for hands-free interactions is growing.

Customer service is one of the key use cases for automated chatbots. Enterprises are moving more to automated solutions, not just for reducing costs, but for providing better customer experiences.

  • Loren Lacy, Group Product Manager, Conversational AI Digital Platforms, Intuit
  • Michael Haisten, Principal Consultant, Intelligent Self Service Solutions, Jacada
  • Mira Lynn, Manager, Conversational AI, GoDaddy

Why build a chatbot?

Chatbots can be an integral component to customer service strategy. The panelists highlighted the efficiencies of automated…

We are in unprecedented times — a global pandemic is affecting all aspects of our daily lives.

Dashbot is hosting its fourth annual Superbot Conference focused on Chatbots, Voice Skills, and AI on March 31st in San Francisco. If you are interested in learning more about the space, this is the conference for you.

Arte Merritt

Chatbot, Voice Assistant, and AI Entrepreneur; Former CEO/Co-founder Dashbot

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